Returns Policy
You may return most new, unopened items within 14 days of delivery for a full refund.
We don't accept cancellations on custom or personalized items.
Please contact us if you have any problems with your order.
The following items can't be returned or exchanged
- Custom or personalized orders
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
Hand painted items are painted at the time of order, please allow up to 7 business days (usually less) before your order ships.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. If you get the message to choose a different shipping method, or that method is not available, contact us and we'll set up your international shipping manually.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.